- Trained responders book on with the ambulance service via text message when they have time available. Some people do a regular shift each week and some book on in a more ad-hoc fashion.
- Responders are alerted of an incident by text message at the same time as an NHS ambulance.
- We then confirm that we will be attending and drive to the scene as soon as possible, obeying speed limits. We may get to the scene before the NHS ambulance.
- We advise the ambulance control of our arrival and commence any required treatment that we are trained to give.
- We stay on scene until told to stand down by the ambulance crew and provide care and reassurance to patients and relatives.
In this picture from a training exercise the responder is examining details of the patient who has used the 'Message in a Bottle' scheme to guide his treatment.
Here the training exercise simulates a patient who is experiencing chest pains.